REFUND POLICY

Instructions for Cancellation

Right to cancel



You have the right to cancel this contract within fourteen days without giving any reason.



In the case of contracts for the delivery of goods, the cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.



If the contract is a contract for the supply of data which are not supplied on a tangible medium and produced and made available in digital form (digital content), the cancellation period ends at the end of 14 days after the day on which the contract is entered into.



To exercise the right to cancel, you must inform us (Jennifer Galanis, Kundratstrasse 10/13/2, 1100 Vienna, Austria, Phone: +4369919477764, Email: hello@onbookstreet.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail).



To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.





Effects of cancellation



If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.



If the contract is a sales contract for the delivery of goods, we may withhold reimbursement until we have received the goods back.



You shall send back the goods or hand them over to us without undue delay and in any event not later than 21 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 21 days has expired.



You will bear the direct cost of returning the goods.



You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods




Exclusion and/or premature expiration of the right to cancel



The right to cancel is excluded for contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalized.

The right to cancel does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exclusive residence and address of delivery are located outside of the European Union.

In case of contracts for the supply of digital goods, the right of cancellation shall expire prematurely if we have started the performance of the contract after you have expressly agreed that we start the performance of the contract before the expiry of the cancellation period, and you have confirmed to us your knowledge that you lose your right of cancellation by agreeing to start the performance of the contract, and if we have provided you with a confirmation of the contract on a durable medium containing the content of the contract including the aforementioned conditions relating to the premature expiry of the right of cancellation.

CANCELLATION FORM

If you wish to cancel this contract, please complete and submit this form.



Jennifer Galanis

Kundratstrasse 10/13/2

1100 Vienna

Austria

Email: hello@onbookstreet.com



I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),

 ______________________________________________

____________________________________________________________________________

Ordered on (*) ____________ / received on (*) __________________________

Name of consumer(s) 

______________________________________________

Address of consumer(s) 

____________________________________________

Signature of consumer(s) (only if this form is notified on paper):


____________________________


Date ________________________





(*) Delete as appropriate